TheoTown

Most issues can be resolved by consulting the FAQ or asking in the forum or Discord.
Please only send a formal bug report if the issue cannot be resolved there.
This helps us focus on issues that affect the game as a whole.


This page explains when a bug report via email is appropriate and how to submit one properly.

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Please do NOT send a bug report if:

• the issue is caused by a plugin
• the issue cannot be reproduced
• the issue has already been explained or resolved by helpers
• the issue is a feature request or suggestion

In these cases, a bug report will not help and may not be processed.

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When is a bug report appropriate?

A bug report via email is appropriate if:

• the issue is reproducible
• the issue affects core gameplay or multiple users
• helpers were unable to resolve the issue

If you are unsure whether something is a bug, please check the FAQ or search the forum/Discord before contacting helpers.

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