Stuck on loading Screen

[InReality]

Hi,
Have been playing TT for quite a while, However. The loading screen is stuck on 'loading texture' and stays there.
Not sure could it be having multiple maps and too many plugins? This happen after the latest update for the region editor and I was generating new maps.

Have tried to:
restart the app, restart the phone, offloaded the app and installed back,
deleted some plugins and maps from the TT files folder.

but still doesn't work... need help

[CommanderABab]

If you are on Android, although it may be due to many plugins, the game hasn't received enough memory to proceed. First try closing any other active apps. Then take TheoTown out of the active apps also. Then try again.

[InReality]

I am on iOS, and I have tried the method again, still down work...
In the Apple files where the TT files is located. I found this titled “Crash” doc
Not sure if this help?


iPhone, v: 13 (iOS)
1.8.54i (854), p:true

java.lang.NullPointerException

java.lang.NullPointerException
at info.flowersoft.theotown.util.PixmapUtil.premultiplyAlpha(PixmapUtil.java:14)
at info.flowersoft.theotown.util.PixmapUtil.loadPAPixmap(PixmapUtil.java:53)
at info.flowersoft.theotown.draftloader.PluginHelper$1.getBitmap(PluginHelper.java:304)
at io.blueflower.stapel2d.drawing.TiledTextureSource.load(TiledTextureSource.java:94)
at io.blueflower.stapel2d.drawing.TextureSource.start(TextureSource.java:29)
at io.blueflower.stapel2d.drawing.Texture.upload(Texture.java:114)
at io.blueflower.stapel2d.drawing.Engine.loadTexture(Engine.java:698)
at info.flowersoft.theotown.stages.LoadingStage.loadTexture(LoadingStage.java:1360)
at info.flowersoft.theotown.stages.LoadingStage.access$2200(LoadingStage.java:89)
at info.flowersoft.theotown.stages.LoadingStage$18.run(LoadingStage.java:270)
at info.flowersoft.theotown.stages.LoadingStage.update(LoadingStage.java:1476)
at io.blueflower.stapel2d.gamestack.GameStack.update(GameStack.java:145)
at info.flowersoft.theotown.MyGdxGame.render(MyGdxGame.java:120)
at com.badlogic.gdx.backends.iosrobovm.IOSGraphics.draw(IOSGraphics.java:354)
at com.badlogic.gdx.backends.iosrobovm.IOSGraphics$1.draw(IOSGraphics.java:229)
at com.badlogic.gdx.backends.iosrobovm.IOSGraphics$1.$cb$drawRect$(IOSGraphics.java)
at org.robovm.apple.uikit.UIApplication.main(Native Method)
at org.robovm.apple.uikit.UIApplication.main(UIApplication.java:428)
at io.blueflower.theotown.aios.IOSLauncher.main(IOSLauncher.java:123)

[Lobby]

Hi, while I am not sure what exactly causes the issue it seems to be plugin related. I will add code that should prevent the game from crashing in case of image loading issues. However, what you can do now is to delete some of the plugins in order to check if that solves the issue. You'll find them in the device storage->TheoTown->managed plugins

[InReality]

Great it worked, I deleted recent plugins and unused ones. Narrowed it down and it was the “green diamonds” plugin. Not sure why since that plugin doesn’t do anything on my app.
Thanks for the help

[Lobby]

Thank you for trying that out. Now I can do some testing with that plugin