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How to deal with reports (Plugin Store)

Posted: 26 Aug 2019, 11:53
by Lobby
For legal reasons the Plugin Store contains an anonymous report feature where users can enter a text to specify a reason for the report. This text will only be visible to the creator of the plugin and Plugin Store moderators. The number of reports won't be visible to the public and therefore won't have any impact on visibility or ratings.

There are various types of reports:
  1. Legal reports
    These reports are the most important ones. They indicate legal implications of a plugin (e.g. copyright violations, see this topic) and are usually handled by plugin moderators by removing the plugin. Luckily, this type of reports is quite rare.
  2. Bug reports
    This type of report is supposed to be handled by plugin creators. The users specify what kind of issue they experience and how to produce it. If you need further assistance on solving the issue you might create a new topic for it in the Problems and Errors forum. The most common issue is using the same id(s) in different plugins in the Plugin Store. To solve this, use

    Code: Select all

    "once":true
    in objects that you define in multiple plugins. By doing so, only the first definition will be used (of course, the definitions should be identical for that to work properly).
    Unless Plugin Store moderators can reproduce the issue your plugin(s) won't be suspended because of bug reports.
  3. Feedback
    In the past it was possible for players to enter a generic text for reports which caused abuse of the report functionality by using it to provide general feedback about the plugin to the creator. Nowadays, reports don't feature a generic text anymore, instead players can pick a category which they think fits to their report. For general feedback they can now use the comment functionality that is built-in right into the Plugin Store.
  4. Other
    Unfortunately, reports are also (actually most of the time) used for other reasons like spam. If your plugin(s) receive a lot of spam reports don't worry, you're not alone nor will it have any impact on your plugin(s). Plugin Store moderators will delete old reports from time to time to keep things clean.

Re: How to deal with reports (Plugin Store)

Posted: 27 Aug 2019, 08:43
by Dumbery101
How to deal with users that report for no reason?

Re: How to deal with reports (Plugin Store)

Posted: 27 Oct 2019, 03:18
by imajoke
:bc
Dumbery101 wrote:
27 Aug 2019, 08:43
How to deal with users that report for no reason?
just ignore them...

Re: How to deal with reports (Plugin Store)

Posted: 27 Oct 2019, 13:56
by malsa
ok

Re: How to deal with reports (Plugin Store)

Posted: 22 Dec 2019, 06:49
by imajoke
sombody's spamming in my reports... its annoying af

Re: How to deal with reports (Plugin Store)

Posted: 30 May 2020, 05:37
by imajoke
why are people reporting my roads saying that they're "sexual"?? how is a peice of asphalt sexual??? like what's this lol

Re: How to deal with reports (Plugin Store)

Posted: 30 May 2020, 05:39
by imajoke
imajoke wrote:
27 Oct 2019, 03:18
:bc
Dumbery101 wrote:
27 Aug 2019, 08:43
How to deal with users that report for no reason?
just ignore them...
yeah... i realize it's hard to ignore people reporting a plugin saying it's sexual for no reason

Re: How to deal with reports (Plugin Store)

Posted: 30 May 2020, 05:53
by CommanderABab
And someone is spamming here. They should seriously not being going after the record for number of posts.

Re: How to deal with reports (Plugin Store)

Posted: 01 Jul 2020, 20:48
by Imran M
imajoke wrote:
30 May 2020, 05:39
imajoke wrote:
27 Oct 2019, 03:18
:bc
Dumbery101 wrote:
27 Aug 2019, 08:43
How to deal with users that report for no reason?
just ignore them...
yeah... i realize it's hard to ignore people reporting a plugin saying it's sexual for no reason
Bro, that's what happened to me!

Re: How to deal with reports (Plugin Store)

Posted: 14 Sep 2020, 12:35
by TheoKier[YT]
Hi can i just know whats the reason why my plugin has been suspended like theres no reason at all my friends are enjoying the plugins whats with the suspension plus my 2 new uploaded has been disapprove with no reason???

Re: How to deal with reports (Plugin Store)

Posted: 24 Feb 2021, 16:18
by Vaathan.Jr
image.png
I get this message when I upload the update of my Plugin, I would like to know what exactly does it mean? "Need balance tweaking", color balance? balance in isometric point of view? shadow balance? balance in attributes? Please help me. :( :cry: :bq

Re: How to deal with reports (Plugin Store)

Posted: 24 Feb 2021, 17:39
by JustAnyone
The production of power and water in regards to the price, build time and other attributes.

Re: How to deal with reports (Plugin Store)

Posted: 24 Feb 2021, 23:08
by Vaathan.Jr
Thank you very much, I did not know what you meant, eternally grateful.

Re: How to deal with reports (Plugin Store)

Posted: 25 Feb 2021, 09:50
by ElectricHydra546
My Plugin so very long to post and I'm posting plugin there's nothing happened

Re: How to deal with reports (Plugin Store)

Posted: 24 Mar 2021, 05:25
by Designer Anthony
imajoke wrote:
22 Dec 2019, 06:49
sombody's spamming in my reports... its annoying af
Hello imajoke, i know it’s annoying, but we all have to endure this.

Re: How to deal with reports (Plugin Store)

Posted: 26 Apr 2021, 19:46
by Designer Anthony
I want to post a plugin to the plugin store. I get this instead. I contacted them but It still doesn’t work. What can I do about it?
5ACAF00D-5687-49FF-AFDB-AC0715116FF9.png

Re: How to deal with reports (Plugin Store)

Posted: 10 May 2021, 08:33
by PixelDubs
You are probably posting too many low effort plugins, so they most likely blocked you until you can create good plugins for quality instead of diamonds.

Re: How to deal with reports (Plugin Store)

Posted: 08 Dec 2021, 01:55
by Wepf
Hey @Lobby I have a problem, the problem is the description of my plugin that uploaded on plugin store is broken, because the original description was so long but when I entered in-game plugin store, it was too short.

Re: How to deal with reports (Plugin Store)

Posted: 08 Dec 2021, 02:23
by CommanderABab
Wepf wrote:
08 Dec 2021, 01:55
Hey @Lobby I have a problem, the problem is the description of my plugin that uploaded on plugin store is broken, because the original description was so long but when I entered in-game plugin store, it was too short.
If you tap the description in game, it expands. :)

Re: How to deal with reports (Plugin Store)

Posted: 08 Dec 2021, 02:43
by Wepf
CommanderABab wrote:
08 Dec 2021, 02:23
Wepf wrote:
08 Dec 2021, 01:55
Hey @Lobby I have a problem, the problem is the description of my plugin that uploaded on plugin store is broken, because the original description was so long but when I entered in-game plugin store, it was too short.
If you tap the description in game, it expands. :)
I know but I try it, it bugged (it finally fixed now)