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How to deal with reports (Plugin Store)

Posted: Mon Aug 26, 2019 11:53
by Lobby
For legal reasons the Plugin Store contains an anonymous report feature where users can enter a text to specify a reason for the report. This text will only be visible to the creator of the plugin and Plugin Store moderators. The number of reports won't be visible to the public and therefore won't have any impact on visibility or ratings.

There are various types of reports:
  1. Legal reports
    These reports are the most important ones. They indicate legal implications of a plugin (e.g. copyright violations, see this topic) and are usually handled by plugin moderators by removing the plugin. Luckily, this type of reports is quite rare.
  2. Bug reports
    This type of report is supposed to be handled by plugin creators. The users specify what kind of issue they experience and how to produce it. If you need further assistance on solving the issue you might create a new topic for it in the Problems and Errors forum. The most common issue is using the same id(s) in different plugins in the Plugin Store. To solve this, use

    Code: Select all

    "once":true
    in objects that you define in multiple plugins. By doing so, only the first definition will be used (of course, the definitions should be identical for that to work properly).
    Unless Plugin Store moderators can reproduce the issue your plugin(s) won't be suspended because of bug reports.
  3. Feedback
    In the past it was possible for players to enter a generic text for reports which caused abuse of the report functionality by using it to provide general feedback about the plugin to the creator. Nowadays, reports don't feature a generic text anymore, instead players can pick a category which they think fits to their report. For general feedback they can now use the comment functionality that is built-in right into the Plugin Store.
  4. Other
    Unfortunately, reports are also (actually most of the time) used for other reasons like spam. If your plugin(s) receive a lot of spam reports don't worry, you're not alone nor will it have any impact on your plugin(s). Plugin Store moderators will delete old reports from time to time to keep things clean.

Re: How to deal with reports (Plugin Store)

Posted: Tue Aug 27, 2019 8:43
by Dumbery101
How to deal with users that report for no reason?

Re: How to deal with reports (Plugin Store)

Posted: Sun Oct 27, 2019 3:18
by imajoke
:bc
Dumbery101 wrote:
Tue Aug 27, 2019 8:43
How to deal with users that report for no reason?
just ignore them...

Re: How to deal with reports (Plugin Store)

Posted: Sun Oct 27, 2019 13:56
by Bookeric
ok

Re: How to deal with reports (Plugin Store)

Posted: Sun Dec 22, 2019 6:49
by imajoke
sombody's spamming in my reports... its annoying af

Re: How to deal with reports (Plugin Store)

Posted: Sat May 30, 2020 5:37
by imajoke
why are people reporting my roads saying that they're "sexual"?? how is a peice of asphalt sexual??? like what's this lol

Re: How to deal with reports (Plugin Store)

Posted: Sat May 30, 2020 5:39
by imajoke
imajoke wrote:
Sun Oct 27, 2019 3:18
:bc
Dumbery101 wrote:
Tue Aug 27, 2019 8:43
How to deal with users that report for no reason?
just ignore them...
yeah... i realize it's hard to ignore people reporting a plugin saying it's sexual for no reason

Re: How to deal with reports (Plugin Store)

Posted: Sat May 30, 2020 5:53
by CommanderABab
And someone is spamming here. They should seriously not being going after the record for number of posts.

Re: How to deal with reports (Plugin Store)

Posted: Wed Jul 01, 2020 20:48
by Imran M
imajoke wrote:
Sat May 30, 2020 5:39
imajoke wrote:
Sun Oct 27, 2019 3:18
:bc
Dumbery101 wrote:
Tue Aug 27, 2019 8:43
How to deal with users that report for no reason?
just ignore them...
yeah... i realize it's hard to ignore people reporting a plugin saying it's sexual for no reason
Bro, that's what happened to me!

Re: How to deal with reports (Plugin Store)

Posted: Mon Sep 14, 2020 12:35
by TheoKier[YT]
Hi can i just know whats the reason why my plugin has been suspended like theres no reason at all my friends are enjoying the plugins whats with the suspension plus my 2 new uploaded has been disapprove with no reason???