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TheoTown FAQ

Posted: Mon Mar 18, 2019 17:11
by blueflower
Frequently asked Questions


How to play
The basic idea of the game is quite simple: You are the mayor of a city and decide what to build. First you should provide power and water, e.g. by placing solar panels and water towers somewhere in your city. After that, declare zones for residential, commercial and industrial buildings. Provide power and water from your sources to the zones by using wires and pipes. Once everything is setup and connected with roads people will move into your city automatically. You can make them happy by building parks, sport facilities etc. If you provide education they will eventually level up and build better houses. They will then also pay more taxes which you can use to extent your city even further. Be cautious to not place dirty buildings near to residential areas, they might not like it or even become ill. Speaking of illness, eventually you will have to take care of fires by building fire departments, take care of crimes by building police stations and take care of health by building hospitals. Not to mention potential traffic issues you may run into if you forget to update your road system to increased demand. There's so much to do :mine


Plugins
What are plugins?
In general, plugins are extensions for the game that can be downloaded from the Plugin Store (within the game) or from external sources. Plugins can contain a large variety of content. Most plugins add new buildings to the game.


Can I create a plugin on my own?
Yes, you can! And it might be even easier than you think. What you basically need are tools to 1. write text files (in so called json format) and to 2. create graphics that go along with them. You are free to do that directly on your device or on a PC. See the getting started topic to get an overview on all the things you can do and how. After you've made a plugin you can publish it in our plugin showcase or in the Plugin Store. The latter one will reward you with diamonds for each download that your plugin gets, but there are quality requirements your plugins has to met first. In any case you will need to register in our forum to publish your own plugins.



Content
Can I create my own region?
Yes, since version 1.8.40 the game contains a region creator that allows you to generate your own regions within the game.


Can I put my own music into the game?
Yes, you can! The game will play the music placed into the TheoTown/music folder. See the tutorial on how to use your own music to learn more about that.


Where is this first code located?
Your will have to find the code for the 20khunt yourself.


Device transfer
I switched my device, how can I transfer my cities to the new one?
You have to move the files from your old to your new device manually. You can do that by connecting both devices to a PC. All what you have to do then is to copy the whole TheoTown folder (on Android that is the folder Android/data/info.flowersoft.theotown.theotown/files which can also be accessed on the device itself by using Google's file explorer) to your new device. If you want to be more picky about what to transfer you may have a look into the folders within the TheoTown folder. Namely "maps" contains all cities that are not located in a region while the folder "regions" contains each region as a separate folder.


I switched my device, how can I transfer purchases/diamonds?
Google manages one-time purchases that include real money. So these will automatically be available on your new device if you've logged into the same Google account there.

For anything else the game relies on that you connect it to Google Games services and/or Facebook. If you connect the game with your Facebook account you will be able to not only synchronize diamonds and purchases but also acquired plugins from the plugin store. For technical reasons we have no access to data saved to your Google Games account and therefore cannot help you if you have issues with it. In this case please consider to use Facebook if possible.


I cannot find the option to login using Facebook anymore?
We deprecated the use of a Facebook account in favor of using a forum account to login. However, you can still login using your Facebook account by enabling debug mode and experimental features in the settings of the game first. Please keep in mind that we may remove that functionality in the future. If you login using Facebook we recommend to also login using a forum account to ensure that your data will still be accessible in the future.



Misc
Is there a version for PC or iOS?
You'll find the version for iOS here.
The version for PC (Windows for now) can be found on Steam and Discord.



Running the game on PC/Mac OS/Linux
In case you have trouble running the game please try to install Java manually
(e.g. from https://www.java.com/download/). After the installation you may have
to restart your PC for the installation to complete.

If you have tried that but still are receiving error messages you may want to
search for updates for you graphics card and install them.
For Intel GPUs it seems to be a solution to use a specific version of Java:
viewtopic.php?t=11148

In case you have trouble with too small UI because of high DPI display you may
want to enable DPI compatibility mode by windows for TheoTown.exe
(Right click on it->Properties->Compatibility->High DPI settings
->Override DPI setting with "System"). The way on how to do that may vary
dependent on OS and language.



The game claims that it was hacked. What can I do?
Please consider to get the original version from the Play Store. If you, for some reason, cannot do that you can acquire the latest official apk from here.


How to delete the game?
We're sorry to hear that you want to remove the game from your device. You can uninstall the app directly in the Store that you used to download it. Additionally, in order to delete city data, you may want to remove the TheoTown folder. It's location of this folder is dependent on the platform that you are using:
  • Windows: In C:\Users\Your username\
  • Linux/Mac: In /home
  • Android: The data will be removed automatically when removing the app, unless you select to retain it upon uninstall (this feature is not available on all versions of Android)
  • iOS: The data will be removed automatically when removing the app

In case your question wasn't answered please don't hesitate to contact us using the contact form.