Can't Open the Game (PC)

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Contingencee
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Joined: 26 Jul 2019, 15:20
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Can't Open the Game (PC)

#1

Post by Contingencee »

Hey there,

I just bought TheoTown on Steam but I cannot launch it. When I hit 'Play' nothing happens. I tried verifying the game data and restarting, but nothing helped.

I tried opening the thread called "Can't open the game!" in this forum but it says that I am not authorised to read it, which is ridiculous :D (viewtopic.php?p=57493)

Any advice would be appreciated. Take care :)
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Lobby
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Joined: 26 Oct 2008, 12:34
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Version: Beta

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Re: Can't Open the Game (PC)

#2

Post by Lobby »

Welcome to the forum :)

Please provide me with some information about your PC, like the operation system and CPU, RAM (you may use a private message if you don't want others to know your setup).

That topic you're referring to was deleted. It related to a bug in the Android version a long time ago.
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Contingencee
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Re: Can't Open the Game (PC)

#3

Post by Contingencee »

Thank you! :)

Here is the main part of the system information. I hope that helps. This PC of mine is not very powerful, I am yet to try the game on my desktop at home.

System Information report written at: 07/26/19 18:59:15
System Name: SN18000789
[System Summary]

Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SN18000789
System Manufacturer FUJITSU
System Model ESPRIMO E5731
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz, 3165 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date FUJITSU // Phoenix Technologies Ltd. 6.00 R1.05.3024.A1, 28/09/2010
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer FUJITSU
BaseBoard Product D3024-A1
BaseBoard Version S26361-D3024-A1
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Bulgaria
Hardware Abstraction Layer Version = "10.0.17763.529"
Username SN18000789\YANAKSOFT
Time Zone FLE Summer Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.65 GB
Available Physical Memory 1.45 GB
Total Virtual Memory 5.46 GB
Available Virtual Memory 2.77 GB
Page File Space 1.81 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x00000CF7 PCI Express Root Complex
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

IRQ 20 Intel(R) ICH10 Family USB Universal Host Controller - 3A67
IRQ 20 Intel(R) ICH10 Family USB Universal Host Controller - 3A64
IRQ 20 High Definition Audio Controller
IRQ 20 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A

Memory Address 0xFED00000-0xFED003FF High precision event timer
Memory Address 0xFED00000-0xFED003FF PCI Express Root Complex

Memory Address 0xFC000000-0xFEBFFFFF PCI Express Root Complex
Memory Address 0xFC000000-0xFEBFFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)

Memory Address 0xE0000000-0xF7FFFFFF PCI Express Root Complex
Memory Address 0xE0000000-0xF7FFFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)

IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A68
IRQ 18 Standard Dual Channel PCI IDE Controller
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C

Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)


[DMA]

Resource Device Status
Channel 4 Direct memory access controller OK

[Forced Hardware]

Device PNP Device ID

[I/O]

Resource Device Status
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000002D Motherboard resources OK
0x00000030-0x0000003F Motherboard resources OK
0x00000050-0x00000053 Motherboard resources OK
0x00000062-0x00000063 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000074-0x0000007F Motherboard resources OK
0x00000090-0x0000009F Motherboard resources OK
0x000000A2-0x000000B1 Motherboard resources OK
0x000000B2-0x000000B3 Motherboard resources OK
0x000000B4-0x000000BF Motherboard resources OK
0x000000EC-0x000000EF Motherboard resources OK
0x00000072-0x00000073 Motherboard resources OK
0x0000004E-0x0000004F Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00001000-0x0000107F Motherboard resources OK
0x00001180-0x000011BF Motherboard resources OK
0x00000500-0x0000057F Motherboard resources OK
0x00000800-0x0000080F Motherboard resources OK
0x00000810-0x0000081F Motherboard resources OK
0x0000FE00-0x0000FE00 Motherboard resources OK
0x0000FF00-0x0000FF00 Motherboard resources OK
0x00000060-0x00000060 Motherboard resources OK
0x00000064-0x00000064 Motherboard resources OK
0x00000000-0x00000CF7 PCI Express Root Complex OK
0x00000000-0x00000CF7 Direct memory access controller OK
0x00000D00-0x0000FFFF PCI Express Root Complex OK
0x00001880-0x0000189F Intel(R) ICH10 Family USB Universal Host Controller - 3A69 OK
0x00000070-0x00000071 System CMOS/real time clock OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x00001860-0x0000187F Intel(R) ICH10 Family USB Universal Host Controller - 3A68 OK
0x00001C90-0x00001C97 Intel(R) Active Management Technology - SOL (COM3) OK
0x00001840-0x0000185F Intel(R) ICH10 Family USB Universal Host Controller - 3A67 OK
0x00001C88-0x00001C8F Standard Dual Channel PCI IDE Controller OK
0x00001C7C-0x00001C7F Standard Dual Channel PCI IDE Controller OK
0x00001C80-0x00001C87 Standard Dual Channel PCI IDE Controller OK
0x00001C78-0x00001C7B Standard Dual Channel PCI IDE Controller OK
0x00001C40-0x00001C4F Standard Dual Channel PCI IDE Controller OK
0x00000080-0x0000008F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x000018E0-0x000018FF Intel(R) ICH10 Family USB Universal Host Controller - 3A66 OK
0x000003F8-0x000003FF Communications Port (COM1) OK
0x000002F8-0x000002FF Communications Port (COM2) OK
0x000018C0-0x000018DF Intel(R) ICH10 Family USB Universal Host Controller - 3A65 OK
0x000018A0-0x000018BF Intel(R) ICH10 Family USB Universal Host Controller - 3A64 OK
0x00001C70-0x00001C77 Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0x000003B0-0x000003BB Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0x000003C0-0x000003DF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0x000000F0-0x000000FE Numeric data processor OK
0x00001100-0x0000111F SM Bus Controller OK
0x00000061-0x00000061 System speaker OK
0x00001CA8-0x00001CAF Intel(R) ICH10D/DO SATA AHCI Controller OK
0x00001C9C-0x00001C9F Intel(R) ICH10D/DO SATA AHCI Controller OK
0x00001CA0-0x00001CA7 Intel(R) ICH10D/DO SATA AHCI Controller OK
0x00001C98-0x00001C9B Intel(R) ICH10D/DO SATA AHCI Controller OK
0x00001C00-0x00001C1F Intel(R) ICH10D/DO SATA AHCI Controller OK
0x00000040-0x00000043 System timer OK

[IRQs]

Resource Device Status
IRQ 1 Motherboard resources OK
IRQ 12 Motherboard resources OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A69 OK
IRQ 8 System CMOS/real time clock OK
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A68 OK
IRQ 18 Standard Dual Channel PCI IDE Controller OK
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C OK
IRQ 17 Intel(R) Active Management Technology - SOL (COM3) OK
IRQ 20 Intel(R) ICH10 Family USB Universal Host Controller - 3A67 OK
IRQ 20 Intel(R) ICH10 Family USB Universal Host Controller - 3A64 OK
IRQ 20 High Definition Audio Controller OK
IRQ 20 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A OK
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A66 OK
IRQ 4 Communications Port (COM1) OK
IRQ 3 Communications Port (COM2) OK
IRQ 22 Intel(R) ICH10 Family USB Universal Host Controller - 3A65 OK
IRQ 16 Intel(R) Management Engine Interface OK
IRQ 4294967293 Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
IRQ 13 Numeric data processor OK
IRQ 54 Microsoft ACPI-Compliant System OK


[-------------------------------REMOVED IRQ 55-510, ALL ARE OK---------------------------------]


IRQ 511 Microsoft ACPI-Compliant System OK
IRQ 11 SM Bus Controller OK
IRQ 4294967294 Intel(R) ICH10D/DO SATA AHCI Controller OK
IRQ 0 System timer OK
IRQ 4294967292 Intel(R) 82567LF-3 Gigabit Network Connection OK

[Memory]

Resource Device Status
0xFEC00000-0xFECFFFFF Motherboard resources OK
0xFEE00000-0xFEEFFFFF Motherboard resources OK
0xF8000000-0xFBFFFFFF Motherboard resources OK
0xFED19000-0xFED19FFF Motherboard resources OK
0xFED14000-0xFED17FFF Motherboard resources OK
0xFED18000-0xFED18FFF Motherboard resources OK
0xFED00000-0xFED003FF High precision event timer OK
0xFED00000-0xFED003FF PCI Express Root Complex OK
0xA0000-0xBFFFF PCI Express Root Complex OK
0xA0000-0xBFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0xD4000-0xD7FFF PCI Express Root Complex OK
0xD8000-0xDBFFF PCI Express Root Complex OK
0xDC000-0xDFFFF PCI Express Root Complex OK
0xE0000-0xE3FFF PCI Express Root Complex OK
0xE0000000-0xF7FFFFFF PCI Express Root Complex OK
0xE0000000-0xF7FFFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0xFC000000-0xFEBFFFFF PCI Express Root Complex OK
0xFC000000-0xFEBFFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0xFEF00000-0xFFAFFFFF PCI Express Root Complex OK
0xFFC00000-0xFFEFFFFF PCI Express Root Complex OK
0xFC526000-0xFC526FFF Intel(R) Active Management Technology - SOL (COM3) OK
0xFC524000-0xFC52400F Intel(R) Management Engine Interface OK
0xFC400000-0xFC4FFFFF Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) OK
0xFC520000-0xFC523FFF High Definition Audio Controller OK
0xFC528000-0xFC5283FF Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C OK
0xFFB00000-0xFFBFFFFF Legacy device OK
0xFC52A000-0xFC52A7FF Intel(R) ICH10D/DO SATA AHCI Controller OK
0xFC529000-0xFC5293FF Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A OK
0xFED40000-0xFED44FFF Trusted Platform Module 1.2 OK
0xFC500000-0xFC51FFFF Intel(R) 82567LF-3 Gigabit Network Connection OK
0xFC527000-0xFC527FFF Intel(R) 82567LF-3 Gigabit Network Connection OK
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