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My plugin store is not working
Posted: 10 Jan 2026, 05:42
by Zaean
Is something happening that I didn't know? My plugin store juts gave me an eternal Loading, and Somehow when I see status of my downloaded plugin it says it's not working right now can someone tell me what's going on or how to fix this T-T
Re: My plugin store is not working
Posted: 10 Jan 2026, 09:21
by PBbunnypower
It is because the servers are down. Any online features in game may not work and are unstable.
Re: My plugin store is not working
Posted: 10 Jan 2026, 12:52
by Ryukosan48
PBbunnypower wrote: ↑10 Jan 2026, 09:21
It is because the servers are down. Any online features in game may not work and are unstable.
Is that right? So it's not an internet problem? because I have been experiencing it since yesterday.
Re: My plugin store is not working
Posted: 10 Jan 2026, 12:52
by Ryukosan48
PBbunnypower wrote: ↑10 Jan 2026, 09:21
It is because the servers are down. Any online features in game may not work and are unstable.
Is that right? So it's not an internet problem? because I have been experiencing it since yesterday.
Re: My plugin store is not working
Posted: 10 Jan 2026, 14:03
by ItsMeRahma
Why doesn't the plugin load completely and the loading logo appears?
Re: My plugin store is not working
Posted: 10 Jan 2026, 14:18
by PBbunnypower
Yes the servers were down yesterday as well. The devs are working on resolving the issue.
Re: My plugin store is not working
Posted: 11 Jan 2026, 01:16
by DevMarkle
You guys might at least be able to SEARCH for plugins, I can't due to "High Load"
Re: My plugin store is not working
Posted: 11 Jan 2026, 08:04
by PBbunnypower
That is actually one of the fixes to the problem. Better than the whole plugin store being down entirely.
Re: My plugin store is not working
Posted: 11 Jan 2026, 10:44
by Skull1923.
Re: My plugin store is not working
Posted: 11 Jan 2026, 11:58
by PBbunnypower
The devs are aware, Let me quote their announcement on Discord:
Hello everyone,
The recent surge of players from Indonesia has been incredible to see, but it has pushed our current infrastructure to its absolute limit.
To be transparent with you all: our server architecture wasn't built to handle 100 times the usual load. We’ve reached a technical ceiling where we can't just add more servers to solve the problem. The current system has hit its limit, and we’ve had to make some tough calls to keep the core services from collapsing entirely.
Our main priority right now is keeping the Plugin Store accessible, as we know how vital it is for your cities. However, to keep it running at all under this pressure, we have had to temporarily disable:
- Online Mode
- Plugin Store Search (including comment search)
- Other non-essential Plugin Store features
We are monitoring the situation closely, but please understand that these features may remain offline or intermittent until the traffic stabilizes. We’re doing what we can within our technical constraints to keep the lights on.
Thank you for your patience and for being part of this wild ride!
Your TheoTown team
plugin store not working
Posted: 09 Apr 2026, 04:55
by Noice32
I tried to download plugins after downloading the game, but the store says no Wi-Fi even though I'm connected. are the servers overloaded again?
Re: My plugin store is not working
Posted: 09 Apr 2026, 22:03
by PBbunnypower
Nope, your issue might just be that you don't have 64 if you are on pc. Once you get 64 bit java, restarting the game should help.
Re: My plugin store is not working
Posted: 21 Apr 2026, 18:01
by Thenotnoobboii
Did you download any plugins from the theotown forum without the manifest file? It may be the problem
Re: My plugin store is not working
Posted: 01 May 2026, 11:52
by Axiis77
I too have the same issue ,it says no connection, but yet I am able to log in steam connect my theotown a/c . But still I can't access online regions or the plugin store on pc . Ver 1.12.65p
Re: My plugin store is not working
Posted: 02 May 2026, 00:28
by CommanderABab
Axiis77 wrote: ↑01 May 2026, 11:52
I too have the same issue ,it says no connection, but yet I am able to log in steam connect my theotown a/c . But still I can't access online regions or the plugin store on pc . Ver 1.12.65p
Have you logged I your account ingame?
Re: My plugin store is not working
Posted: 24 May 2026, 12:46
by Efcjude
I feel bad for people with this problem
Re: My plugin store is not working
Posted: 25 May 2026, 04:59
by PBbunnypower
You shouldn't be. The initial issues were quickly resolved. Any current issues would be due to either not having java installed or because they have hacked the game currently or in the past.
Re: My plugin store is not working
Posted: 03 Jun 2026, 04:03
by wilddl229
I can’t get past the advertisements. I get to the end and can’t enter back into the game without resetting. I don’t even get the plugin afterward. Help!
